Privacy and Cookie Policy

Olganna Cookie and Privacy Policy

Privacy Policy -

At Olganna, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and purchase our products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: Name, email address, mailing address, phone number, and payment information.
  • Order Information: Details of the products you purchase, shipping address, and order history.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our site.
  • Cookies and Tracking Technologies: Information about your browsing habits and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: Managing and fulfilling your orders, processing payments, and providing customer support.
  • To Improve Our Services: Enhancing our website, personalizing your experience, and analyzing user behavior.
  • To Communicate with You: Sending order updates, newsletters, promotional offers, and responding to inquiries.
  • For Legal and Compliance: Complying with legal obligations and protecting our rights and interests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in order fulfillment, payment processing, and website maintenance.
  • Legal Authorities: When required by law, to comply with legal processes, or to protect our rights and safety.

4. International Data Transfers

As we sell products internationally, your information may be transferred to and processed in countries outside the UK. We take steps to ensure that your data is protected and handled in accordance with this Privacy Policy, regardless of where it is processed.

5. Data Security

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain conditions.
  • Objection: Object to the processing of your personal information for certain purposes.
  • Restriction: Request restriction of processing under certain circumstances.
  • Portability: Request transfer of your information to another service provider.

To exercise these rights, please contact us at admin@olganna.com

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Cookie Policy -

Introduction

At Olganna, we value your privacy and strive to be transparent about how we collect and use your data. This Cookie Policy explains how we use cookies and similar technologies on our website to provide a better browsing experience. By continuing to use our website, you agree to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help the website recognize your device, store your preferences, and improve your browsing experience.

Types of Cookies We Use

  1. Essential Cookies

    • These cookies are necessary for the website to function properly. They enable core functionalities such as security, network management, and accessibility. Without these cookies, some parts of our website may not work correctly.

  2. Performance Cookies

    • These cookies collect information about how visitors use our website, such as which pages are most visited and if they receive error messages. This helps us improve the website’s performance and user experience.

  3. Functional Cookies

    • These cookies allow our website to remember choices you make, such as your username, language, or region, and provide enhanced, personalized features.

  4. Targeting/Advertising Cookies

    • These cookies are used to deliver advertisements relevant to you and your interests. They also help measure the effectiveness of advertising campaigns. These cookies may be placed by third-party advertising networks with our permission.

How We Use Cookies

We use cookies to:

  • Enhance website functionality and performance.
  • Personalize your experience by remembering your preferences and settings.
  • Analyze website traffic and usage to improve our services.
  • Provide targeted advertising and measure its effectiveness.

Third-Party Cookies

Some cookies on our website are placed by third parties, such as analytics providers and advertisers. These third parties may use the information collected by these cookies to provide you with personalized content and advertisements. We do not control these third-party cookies and recommend reviewing the privacy policies of these providers.

Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to:

  • See what cookies you have and delete them on an individual basis.
  • Block third-party cookies.
  • Block all cookies from being set.
  • Delete all cookies when you close your browser.

Please note that disabling cookies may affect the functionality and performance of our website, and you may not be able to access certain features.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any updates will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about our use of cookies.

 

Contact Us - 

If you have any questions or concerns about this Privacy Policy, Cookie Policy or our data practices, please contact us at:

Olganna Ltd. 26, Kensington Avenue. Oldham, OL9 0NL
Email at - admin@olganna.com
Phone - 07861226373

Last updated June 2024